Михаил Г. — System Analyst

Participated in the development of multiple projects, including: Tavrida.art - Platform for educational programs for arts professionals. RosExpert - AI-based career consulting tool. Telemedicine - Online consultation and appointment booking system. Green Day (SBER) - a Landing page with dynamic content display based on user segmentation. Responsibilities/Achievements: 1. Conducted requirements gathering and prepared technical documentation for development in Week, creating over 260 artifacts: functional specifications, use cases, test cases, user stories, BPMN and UML diagrams, data models (ER), and interface mockups, which led to a 56% reduction in development costs. 2. Participated in the development of microservice architectures for high-load applications (Plant UML, ARIS) and data models (DFD, ER) with modifications to relational databases (PostgreSQL) using SQL queries. 3. Documented integration interactions between internal and external systems (REST API, JSON) and verified them through Postman. 4. Expanded the team by hiring, onboarding, and training 2 additional analysts, while simultaneously developing and tracking KPIs. Tech Stack: Week, ClickUp, RMQ, SQL, Lucidchart, Miro, StormBPMN, Draw.io (BPMN, UML, EPC), XML, Postman, PlantUML, Figma.

Responsible for process automation and functionality improvements, including integration with payment systems and SMS services. Automated brokerage and depository reporting processes, resulting in monthly savings of up to 600 man-hours for back-office operations. Responsibilities/Achievements: 1. Created and maintained development requirements in Confluence, including User Stories, Use Cases, and acceptance criteria for core products such as B2Margin, Crypto Processing, PAMM, as well as brokerage and crypto trading systems. 2. Developed REST API specifications and used Postman to verify Swagger APIs. Designed WSDL and XSD for integration purposes. 3. Configured message queues in Kubernetes and RMQ. 4. Created FRD documents, described ASIS and TOBE processes, developed ER data models and diagrams, optimized database structures (simple and intermediate SQL queries), and created BPMN/UML diagrams for reporting automation. 5. Participated in sprint planning for analytical tasks, ensuring alignment with project goals. 6. Translated business requirements from Product Owners into specific SQL queries, data structures, BPMN processes, and specifications. 7. Led and coordinated a team of 6 analysts, establishing documentation standards and templates. 8. Participated in functional testing, authored test cases, and validated deliverables. Tech Stack : Postman, RabbitMQ, Confluence, Jira, SQL, Lucidchart, Miro, Draw.io (BPMN/UML/EPC), XMLSpy, XSD, PlantUML, OpenAPI, Internal CRM.

Developed several projects for the company’s key clients: Sberbank (2 projects) and Moscow Exchange (NSD). Played a key role in process analysis and automation, development of new features, description of integrations, architectures, and data structures, as well as in the launch of a new product for Sberbank (Sber). 1. Project: Single Workplace for Global Markets Manager (SWGM) — Trading Platform (Sber): Gathered and formalized over 220 requirements into clear and concise documentation in Confluence and Redmine (BPMN, UML, EPC, User Stories, Use Cases, interface prototypes, RESTful API and SOAP integration specifications, test cases, and data extraction using SQL queries). 2. Improved API specifications, reducing integration-related issues by 18% (integration with payment systems, automation of acquiring and transaction processing systems for VISA and MasterCard). 3. Developed architectural requirements for microservices in ARIS (C4, Components) and maintained backlog tasks for integrating new features of the trading platform with the bank’s ecosystem. Configured message queues in Kafka. Project: "Click Stream" — Marketing Automation and User Digital Footprint Tracking Platform (Sber): 1. Developed an MVP in the role of Business Analyst and Product Manager (project strategies, CJM, CustDev, market and competitor analysis (UX/UI), design, and approval of microservice architecture within the bank’s ecosystem). 2. Conducted qualitative and quantitative research to assess the economic viability of proposed features. Organized the onboarding of 6 subsidiary organizations of the bank for pilot testing (still in use today). 3. Effectively managed Mobile (iOS/Android) and Web development teams (32 people), reducing development costs by 10.5%. Launched a product with an annual market capitalization of approximately $600 million. 4. Provided ongoing support to the lead Product Owner on Scrum processes and reporting. Client: National Settlement Depository (Moscow Exchange Group): Developed integration specifications for EDI between the Moscow Exchange’s web portal and NSD (XML, JSON, XSD, WSDL, REST, UML, interface prototypes), reducing reporting processing time by 58%. 1. Conducted reverse engineering of the "Price Center" system using Tranzact SQL and C-Sharp, resulting in a 160-page system analysis document detailing all procedures, mathematical algorithms, and data structures. 2. Applied SQL: during enhancement tasks, extracted data from the database (PostgreSQL) to understand the current state of data flows; performed data processing, validation, and integrity checks. 3. Provided ongoing support and issue resolution for end users. Authored instructions and user guides. Stack: Confluence, Jira, SharePoint, Redmine, MS-Office, XML-Spy (XSD), Altova, BPMN, UML, ER, PostgreSQL, Miro, ARIS, Visio, Figma, Lucidchart, Postman, PlantUML, Kafka.

Participated in government and corporate projects involving web portals, e-commerce platforms, ERP systems, and automation solutions. Clients included : Russian Helicopters, NLMK, Rosneft, Ministry of Transport, Main Control Directorate of the Ministry of Defense, LG, FC Zenit, and others. Promoted to Lead Project Manager in September 2016 to: - Establish stable development processes. - Reduce client litigation related to project delays by 45% . - Expand the development team to 45 members . - Ensure transparent and controlled delivery processes. Project Management Responsibilities : 1. Implemented crisis management strategies, stabilizing delivery processes and achieving a 45% increase in on-time project completion. 2. Managed project teams of up to 45 members , including hiring, training, and performance oversight. 3. Participated in pre-sale negotiations and partnership discussions with international clients. Business Analyst Responsibilities : 1. Developed documentation compliant with GOST 34 and RD 19 standards for government projects, ensuring timely submission of reports per contract deadlines. 2. Gathered, analyzed, and documented requirements for key clients. 3. Contributed to pre-sale presentations and client pitches. 4. Led a team of three analysts, ensuring consistent delivery of analytical tasks. Tech Stack : JBPM, PHP, Business Studio 2.0, Bitrix24, MS Office.